PRISMGRID Refund Policy

Overview

This refund policy outlines the terms and conditions applicable for refunds on PRISMGRID products and services. Please read this policy carefully to understand your rights and responsibilities.

Eligibility for Refunds

Refunds are considered under the following conditions:

• The request is made within 30 days of purchase.
• The product is defective or does not function as described.
• The service was not delivered as promised.

Non-Refundable Situations

Refunds will not be issued in the following cases:

• Change of mind after purchase.
• Improper use or mishandling of products.
• Request made after the 30-day period.

How to Request a Refund

To request a refund, follow these steps:

1. Contact our support team at [email protected].
2. Provide your order number and a detailed explanation of your issue.
3. Our team will review your request and respond within 5 business days.

Processing Time

Approved refunds will be processed to the original method of payment within 10 business days. Note that it may take additional time for your bank or card issuer to process the refund and reflect it in your account.

Contact Us

If you have any further questions, please do not hesitate to contact us at [email protected] or call us at +1 (555) 123-4567.